Security & Compliance

Your data, our posture

AgentPulse processes agent metadata, performance metrics, and error logs. This page states, plainly, what we handle and what we do not claim.

What we handle

We process AI-agent metadata (names, IDs), performance metrics (latency, success rate, cost), error logs, and optional trace data. These may contain business-confidential information but are not typically special-category personal data.

Data handling commitments

  • Metrics and logs are retained for your configured retention period (default 30 days) and can be exported or deleted at any time.
  • We apply access controls consistent with GDPR Art. 32 (security of processing).
  • BYOK keys are stored server-side only and never exposed to the browser.

Our compliance posture (honesty rule)

  • AgentPulse is a monitoring tool, not a fail-safe or guarantee. It provides visibility into agent performance but does not prevent all failures.
  • We do not guarantee 100% uptime of the monitoring service, do not claim "never miss an error", and do not state that alerts will always trigger in time to prevent user impact.
  • For binding operational decisions, consult qualified DevOps and ML engineers.

Subprocessors & payments

  • Payments are processed by Waffo Pancake (merchant of record).
  • See Privacy and Terms for full terms.

refs: GDPR Art. 32 · OWASP Top 10